Privacy Policy

Date of last revision: October 1, 2024

At TrackingSuite, we are committed to respect the privacy choices of our clients and Website visitors.

This Privacy Policy (the “Policy”) describes how we use and to whom we disclose personal data that is collected by us or provided by you when you visit our website located at www.trackingsuite.services (the “Website”) or use our services (the «Services»).

You will also find below the important information about your rights in relation to your personal data, so please read the policy carefully.

TrackingSuite LLC (“TrackingSuite”, “us”, or “we”) acts as controller of your personal data. TrackingSuite (“Owner”), 1309 Coffeen Avenue STE 1200, WY, Sheridan, United States, 82801; email admin@trackingsuite.services.

By accessing the Website or using our Services, you become subject to this Policy. Your acceptance of the terms of this Policy, in their entirety, shall be effective to your employees, if any.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT

“Personal data ” is any information relating to natural person, who can be identified directly or indirectly.

We collect the following personal data about you:

  1. Information we use to provide services

    Contact Information. When you register / sign up for the Services, we may collect certain contact information from you, such as your first name, email address, or other similar contact details to help you with your experience.

    Billing Information. When purchasing Services, you will be required to provide additional information that may include first and last name, organization name, city, state and zip code, phone number, a credit card number or other banking or payment information. This information is required by us to verify your identity, to establish your company’s account, and set up your Services.

    Service Information. In order to provide Services to you and to improve our Services, we may collect information that is created or provided by you in connection with your use of the Services, including order information, chat logs, email logs and information about your actions in various client areas on the Website.

    Third Party Information. We may obtain information about you from other open sources, like LinkedIN / Facebook / Telegram and add it to your account Contact Information. This combined information may be used by us to enhance our ability to provide Services to you.

    We will use your Contact Information and Billing Information to provide Services and to provide you with access to the Services you have ordered, as well as support services, technical updates or updates on changes in our usage policies. The legal basis for us to use your Contact Information, Billing Information and Service Information is the agreements you enter into with us in connection with the Services (the “Services Terms”).

  2. Use of information for direct marketing

    We may also use your name, address, email to send you company updates and marketing offers about Services you use or similar services which we provide. You may opt out of receiving such communication by pressing unsubscribe at the end of the message or sending an email to us (see Section 9).

    We may use any information collected from you:

    • to personalize user’s experience;
    • to improve our Service in order to better serve you and/or to provide Services more effectively;
    • to allow us to better service you in responding to your customer service requests;
    • to ensure continuous improvement and development of the Services;
    • to administer the Website and to diagnose possible problems;
    • to administer a contest, promotion, survey or other Website feature;
    • to send periodic emails regarding your orders or your use of services.

    We use Service Information to market our Services to you in a more personalized manner and to allow us to deliver the type of content and product offerings in which you are most interested, to advertise or market our business, and to tailor offers, promotions, etc.

    Legal basis for such processing is our legitimate interests to increase our sales.

    When you give consent, we may also provide you, even if you are not a client, with the offers and marketing communication of our partners, or our Services which are not similar to those you use. You can freely decide whether to provide consent or not. No negative consequences shall arise due to your refusal to provide such consent.

  3. Browsing information and cookies

    “Cookies” are small files that the Website or its service provider transfers (if you allow) to your computer’s hard drive through your Web browser that enables the Website’s or service provider’s systems to recognize your browser and capture and remember certain information.

    We may use Cookies, web beacons and other technical means to collect and analyze certain information about how you and other visitors use the Website. This technical information includes Internet Protocol (IP) addresses, browser information, and the preceding and succeeding websites you have visited, among other things. We may also keep a record of which pages of the Website you visit, and how long you spend on each page. Cookies can also be used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved Services. We also use Cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better Website experiences and tools in the future. We use Google Analytics for collecting website browsing statistics.

    We use Local Storage (HTML5), and our third party utility partner uses Local Shared Objects (Flash cookies) and Local Storage (HTML5) to store content information and preferences, and to display advertising based on your web browsing activity. Various browsers may offer their own management tools for removing HTML5.

    You may set your browser to notify you or decline the receipt of Cookies; however, certain features of our Website or Services may not function properly or be available if your browser is configured to disable Cookies.

    Legal basis for use of cookies and other information stored on your devices is your consent, which you may freely refuse to give. To learn more about our cookie policy, please visit https://trackingsuite.services/privacy-policy.html

  4. Cookies and how they Benefit You

    Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

    Our cookies help us:

    • Make our website work as you’d expect
    • Save you having to login every time you visit the site
    • Improve the speed/security of the site
    • Continuously improve our website for you
    • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

    We do not use cookies to:

    • Collect any personally identifiable information (without your express permission)
    • Collect any sensitive information (without your express permission)
    • Pass personally identifiable data to third parties

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

Affiliate Cookies

We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

trackingsuite.services uses cookies. We use cookies to personalise content and to analyse traffic. We also share information about your use of our site with our social media, advertising and analytics partners. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy and Cookie Policy.

Your consent applies to the following domains: trackingsuite.services

Your current state: Allow all.

Your consent

ID:8UYgBddYOWZUxgeRxSa2KIv0lP3Nk59c6lWjHelXHiCuEuaTJ18uMA==Consent date: Friday, October 11, 2024 at 05:28:12 PM GMT+3

Cookie declaration last updated on 7/27/24 by Cookiebot

TO WHOM WE DISCLOSE YOUR PERSONAL DATA

  1. We use third-party suppliers/vendors to perform the following business-related functions: data storage services, database maintenance services and payment processing. There suppliers and vendors may receive or have access to your personal data. When we employ such third party suppliers/vendors to perform services on our behalf, we will only provide them with access to personal data that they need to perform their specific function. We will put our reasonable efforts that each third party supplier/vendor will be required by contract to keep such personal data confidential and not to use it for any purpose other than providing services to us.
  2. We may share personal data with the owner of intellectual property rights to the Website and software used on it and to the extent needed to perform certain business-related functions (e.g. updates, maintenance, support, etc.) for the purpose of providing Services to you.
  3. We may share personal data with entities that are controlled by or under common control with TrackingSuite (each, an “Affiliate”) for the purpose of assisting TrackingSuite in providing its Services to you. In that event, any such Affiliate will use personal data solely as permitted under this Policy.
  4. We may disclose personal data to public authorities if required to do so by law or to comply with a legal obligation. If we are requested by law to disclose any of your personal data, we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, court or administrative order.
  5. We reserve the right to sell, assign or transfer our business or assets. In any such event or similar event, including but not limiting to a corporate sale, merger, reorganization, dissolution, etc., personal data may be part of the transferred assets. You acknowledge that such transfers may occur and that any acquirer or successor of TrackingSuite may continue to use your personal data as set forth in this Policy.
  6. Our employees have access to your personal data only to the extent their functions are required to provide our service or otherwise act on our behalf as set forth in this Policy.

DATA STORAGE PERIOD

Personal data will be stored for as long as the personal data is required to provide Services or requested Website functionality or until (if) consent is withdrawn or other data subject’s rights are exercised. In some cases, personal data may be stored for a period longer than indicated or despite the withdrawal of consent or request to erase personal data, if the storage of personal data is required in order to protect our or third parties’ legitimate interests.

We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes (such as for the purposes of exercising our legal rights), or for as long as the law otherwise permits.

We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

YOUR RIGHTS

TrackingSuite will respect your legal rights to your data. Below is the list of your rights that you have under the law, and what we do to protect those rights:

  1. The right to be informed.

    We are publishing this Privacy Policy and Cookies Policy to keep you informed of what we do with your Personal Information and to be transparent about how we use it.

  2. The right of access

    You have the right to access your Information. You have the right to request a copy of your data that we hold about you by contacting us.

  3. The right to rectification

    TrackingSuite encourages you to contact us if any of your personal data is not accurate or not complete so that we can keep your personal data up-to-date.

  4. The right to be forgotten

    In some circumstances you have the right to the erasure of your data without undue delay, specifically when:

    • the data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
    • you withdraw consent to consent-based processing;
    • the processing is for direct marketing purposes; and the data has been unlawfully processed.

    There are certain general exclusions of the right to be forgotten, specifically, processing is necessary for

    • exercising the right of freedom of expression and information;
    • compliance with a legal obligation;
    • the establishment, exercise or defense of legal claims.
  5. The right to restriction processing

    You have the right to restrict the processing of your data when

    • you contest the accuracy of the data;
    • processing is unlawful but you oppose erasure;
    • we no longer need the data for the purposes of our processing, but you require data for the establishment, exercise or defense of legal claims;
    • you have objected to processing, pending the verification of that objection.

    Where processing has been restricted on this basis, we may continue to store your data. However, we will only otherwise process it:

    • with your consent;
    • for the establishment, exercise or defense of legal claims;
    • for the protection of the rights of another natural or legal person;
    • for reasons of important public interest.
  6. The right to data portability

    TrackingSuite must allow you to obtain and reuse your personal data for your own purposes across Services in a safe and secure way without it affecting the usability of your data. This right only applies to personal data that you have provided to us as the data Controller.

    The data must be held by us by consent or for the performance of a contract and the processing is carried out by automated means.

  7. The right to object

    In certain circumstances, you have the right to object to the processing of your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data , or if your data is being processed for direct marketing purposes.

  8. The right to withdraw consent

    You have the right to withdraw your consent at any time, and TrackingSuite has to stop processing your data unless we have other Legal Ground for processing of your data. The withdrawal of consent does not affect the compliance of the processing which was made on its basis before the withdrawal of consent.

  9. The right to complain to a Supervisory Authority

    You have the right to lodge a complaint with the Supervisory Authority in particular if you feel that TrackingSuite has not responded to your requests to solve a problem. See section 9.5. for details

SECURITY

We maintain industry-standard physical, electronic and procedural safeguards designed to protect data in our possession from loss, misuse, and unauthorized access. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We operate a policy of “privacy by design” by looking for opportunities to minimize the amount of personal information we hold about you. We use appropriate technological and operational security measures to protect your information against any unauthorized access or unlawful use, such as:

  1. ensuring the physical security of our offices, or other sites;
  2. ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption;
  3. maintaining an internal data protection policy for, and delivering data protection training to, our employees; and
  4. limiting access to your personal information to those in our company who need to use it in the course of their work.

However, no method of transmission or method of electronic storage is 100% secure. We regularly test and update our technology to help protect your data. However, such precautions do not guarantee that our Website or the data stored during your use of the Services is invulnerable to hacking and will not be subject to a security breach. We make no warranty, guarantee, or representation that the Website or the Services are or will be protected from all viruses, security threats or other vulnerabilities or that your information will always be secure.

LINKS TO OTHER SITES

For the convenience of our visitors and clients, the Website may contain links to other sites, such as those of our partners or vendors, which are subject to different privacy policies. The Policy will not apply to your use of other websites. While we generally try to link only to sites that share similar high standards and respect for privacy, we have no responsibility or liability for the content, products or services offered, independent actions, or the privacy and security practices employed by these other independent sites. We encourage you to ask questions and review the applicable privacy policies found on such other websites, services and applications to understand how your information may be collected and used on these independent sites before disclosing information to third parties.

SOCIAL MEDIA AND WIDGETS

Our Website includes and/or may include social media features and widgets, such as the Facebook, Twitter or Linkedin button (the “Features”). These Features may collect your IP address, which page you are visiting on our Website, and may set Cookies to enable the Feature to function properly. Features are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it. We undertake no responsibility and shall have no liability with respect to these Features.

MINORS

We will never knowingly collect any personal data and personal information about individuals under eighteen (18) years of age. If TrackingSuite obtains actual knowledge that it has collected personal information about an individual under eighteen (18) years of age, that information will be immediately deleted from our platform.

YOUR RIGHTS, QUESTIONS, AND COMPLAINTS

  1. You have a right to request rectification of personal data in our database (including Contact and Billing Information that you have provided to us) by contacting us at admin@trackingsuite.services. If you delete personal data or it is erased under your request, we will only retain such copies of the information as are necessary for us to protect our or third parties’ legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with us.
  2. In certain cases, you may have a right to restrict processing of your personal data or to object to the processing of your personal data. These rights can be exercised by contacting us at admin@trackingsuite.services.
  3. In cases where processing of personal data is based on your consent, you have the right to refuse and revoke consent to the processing of your personal data by contacting us at admin@trackingsuite.services . Upon termination of processing of your personal data it can be difficult or impossible to provide Services to you
  4. You can request information about all personal data we have stored about you by contacting us at admin@trackingsuite.services. By contacting us at the aforementioned address, you may also exercise your right to data portability.
  5. If you have any questions, concerns or complaints regarding the way we collect and handle your information, please contact us by email at admin@trackingsuite.services or 1309 Coffeen Avenue STE 1200, WY, Sheridan, United States, 82801. If you are unsatisfied with processing of your personal data or our handling of your complaints, you have a right to approach a supervisory authority – The Commissioner for personal data protection, athttp://www.dataprotection.gov.cy
  6. Our data protection officer can be contacted by email at admin@trackingsuite.services